We can work with you and your customers to design websites and mobile apps that they want to use.
We can discuss what you would like your customers and / or employees to be able to do in your new or existing website or mobile app, and then write a set of stories which encapsulate those features from the users' point of view. The resulting documentation can be used for designing the information architecture as well as developing, improving or testing the application.
We can use the user stories we've written together with further discussions with your team to design an information architecture for your website or mobile app. The resulting documentation can be used to create wireframes for user feedback.
Wireframes, also known as a page schematics or screen blueprints, are a visual guide that represents the skeletal framework of a website or mobile app. We can use the information architecture we've designed to create wireframes for some of the key pages in your website or mobile app.
We can then organise some usability testing with your customers and / or employees online or via a focus group, and use the feedback we receive to improve the user stories and information architecture.